Welcome to the ID TECH Support Center. Here you'll find everything you need to know about ID TECH products. For your convenience, the Support Center is divided into several sections:

Frequently Asked Questions (FAQ)

These are the questions we're asked most often about various ID TECH products. If you have a concern regarding setup, operation, or programming an ID TECH reader, check here first.

Return/Request RMA

If you need to return an ID TECH product for service, please review our returns procedure. It's easy to request a Return Materials Authorization (RMA) number using the simple form available here.

Contact Support

If you have a question that isn't answered by one of our FAQs, you can contact our Help Desk in California. E-mail inquires are accepted 24/7. Phone inquires are accepted during regular business hours.